FAQs
🍪 Product & Ingredients
Classic vanilla sugar cookie.
Crunchy. They are not soft or chewy.
Yes — each cookie is individually decorated by a team of over 500 talented artists.
Yes. Made in a 100% peanut- and tree nut-free facility.
No, they contain gluten.
No. They contain dairy and/or eggs.
Wheat flour, sugar, vegetable shortening (palm oil, palm stearin, TBHQ), butter, egg, glycerin, and 2% or less of: natural flavors, egg whites, soy fiber, salt, tocopherols, modified corn starch, potassium sorbate, sodium benzoate, BHA, BHT, carboxymethylcellulose, titanium dioxide, Red No. 40, Blue No. 1, Blue No. 2, Yellow No. 5, Yellow No. 6.
No.
Up to 180 days when properly stored.
No — store in a cool, dry place.
Yes — GFSI SQF Level II, HACCP, RSPO, and FDA registered.
🎁 Packaging & Gifting
Each cookie is individually wrapped and labeled with a best-by date.Cookie size: 11.5 cm (L) x 1.7 cm (W) x 14 cm (H).
Currently, no.
Yes — please inquire through our website for custom wholesale orders.
Not at the moment.
📦 Shipping & Orders
We ship nationwide within the U.S. via Amazon and our website.
Most orders ship within 2–3 business days and arrive within 5–7 business days.
Yes — tracking information will be provided once your order ships.
If your cookies arrive damaged, we will happily replace your order. Please return the damaged cookies to us, and once we receive them, we will send out a replacement. Contact our customer service team with your order details for assistance.
Yes — please contact us with details, and we’ll be happy to assist.
💵 Pricing
- 3-pack: $14.99
- 8-pack: $24.99
- Paint Your Own (8-pack): $24.99
- 24-pack: $69.99
- Advent Calendar: $29.99
🌟 Custom & Wholesale
Not at this time.
Yes — through our wholesale program. Please inquire via our website.
Yes — for details, contact us through our website.
🖌️ Paint Your Own Kits
Each kit includes 8 cookies, an edible watercolor palette, and a paintbrush.
Yes — perfect for family fun and suitable for kids.
Just a small amount of water.
🎨 Other
Currently, we sell exclusively online through Amazon and our website.
We love working with creators! Please reach out to us through our contact page.
